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Great job. Thank you. I will recommend you to my neighbor. - D. Potts
I would like to express my appreciation for the professional effort displayed on this project. The workmanship is first rate and we are very pleased with the final product which was devlivered on-time and without change orders. Thank you, - A. McHargue
Thanks for a job well done. We wanted a cure for our sick pool and we found that only at the pool doctor. We appreciate the courtesy and the efficiency of your crews. - A. Gusler
February 25, 2008
This is a letter to follow up on the phone call I made to the office to praise the crew that renovated my pool. Butch, Larry, Tommy, Aaron and Big Mike were the greatest. They were professional and fun to have working on my pool. They showed pride and proficiency in their work. Everyday while they were working they were neat and would clean up everything before they left for the day. They respected my home as if it were their own. I will and have highly recommend your company to everyone. That has a lot to do with the work ability of Butch, Larry, Tommy, Aaron and Big Mike. Thank you so much for my beautiful pool. I love it! - B. Newman
March 7, 2008
Dear Linda and Darrell,
My wife and I would like to express our sincere appreciation for a job well done. In this era of no customer service, it was indeed a pleasure to have your entire team at our home. From quotation to final water chemistry, your colleagues were thorough, courteous and prompt. We could not be more pleased with the workmanship and the final result of the project. One family member was so impressed, they are currently having your Company revitalize their pool. Again, thank you for a job well done.
Sincerely, - B. & S. Stecker
March 21, 2008
Dear Pool Doctor,
I write to thank you for the fine renovation that you have recently completed on our swimming pool and deck. My wife and I are both very pleased with the outcome and greatly appreciate the care and effort you put into making sure we are happy with the result. Our grandchildren arrived for a visit from Athens, Georgia just a day or two after the pool was ready to use and our nine year old granddaughter, Marlena, who has swam in many pools around the country, described it as "the best pool she has ever been in." I can't think of a higher compliment than that! Your staff was professional and courteous throughout the entire process and it was a pleasure to come home everyday to find the pool area clean and tidy even in the midst of this major renovation. This is the second pool renovation you have done for us and we have been very pleased with the results both times. We are especially pleased with the "Hydrazzo" finish and I look forward to learning more about our new filter and salt chlorination system. So thanks again to Darrell, Linda, Big Mike, Mike, Belinda, Tigger and everyone else who helped with this project. My wife and I are both highly satisfied and would be glad to provide a reference on your behalf if anyone would like to ask us about our new swimming pool by The Pool Doctor.
Cordially yours, - R. & H. King
June 7, 2007
Pool Doctor Staff,
Hi, just wanted to say thank you VERY MUCH for the beautiful job your entire crew did on our pool. From Linda to Big Mike, everyone did a great job. We love it! If any of your customers would like to see it, feel free to send them by. We finally went in today for the first time and the cute dolphins look they are swimming. Thak you again. I will always recommend your company. I'm looking forward to the pool service, also. - Marlene
Cordially yours, - R. & H. King
July 5, 2007
You recently completed renovating our pool at Persimmon Dr., Holiday.
We wish to inform you that we are very pleased with the results. Taking the tile into the skimmer and adding a Bull Nose to the steps, gives a finishing touch that makes the pool more beautiful that it was before. All of your workers at various stages, appeared to effecient, knowledgeable and professional. The teamwork between crew members was particularly noteable. When the water came up to level, I noticed that the direction of circulation was in the opposite to that perviously used. The return port in the deep end was aimed Southwest and the port in the shallow end pointing Northeast. My first impression was to reverse direction to what we used before. However, I noticed this direction created better circulation in the deep end which is more desirable. So, the direction remains unchanged. I am sorry about the difference in opinion over the term "Chemical Balance." Chemical balance, to me, involves; chlorine, acid, soda, etc. Apparently, to the other gentleman in involves a 'Curing' process. So, we were on different issues. I am enclosing a few pictures taken during the process. I assure you that you may use our name as a reference , if you so choose, with the assurance that we have nothing but kind words to say about our relationship with you and the people who performed the work. These pictures will help confirm that.
Sincerely, - F. & S. Brobeck
December 15, 2007
We feel we have to write and tell you about an outstanding employee you have.
We had a pool leak for quite sometime that two other companies couldn't seem to fix. We were really upset because of the excessive water loss. I looked at Angie's List and found your company. A very nice young man, Matt Ketchum, came and gave the pool a much more thorough check than the other companies had and found the source of the problem. He is the most polite and competent person we have met in a long time. Because of these virtues we had him back to fix our skimmer. On both jobs he showed up on time and fixed the problems. Do you know what a rare and pleasant quality that is these days? We just wanted to let you know that we think Matt is an exceptional employee and a fine young man. Because of our pleasant experience with him, we are very pleased and we have recommended your company to several of our neighbors.
Sincerely, - L. & C. Barton
August 6, 2006
Darrell,
I am writing to you because of the outstanding job Big Mike and your crew did on remodeling my pool and deck. Your team was on time everytime and performed their tasks with the utmost professional work ethics. You hear a lot of complaints about Florida contractors being late or doing substandard work. I have to give you and Big Mike kudos for doing a job well done. Please feel free to use me as a reference for any futur work you are in competition for because you win hands down in my opinion and your final product shows just that. - G. Day
July 5, 2005
Gentlepeople,
Attached is the completed Warranty Statement.
The completed installation looks well done with an appearance as your literature indicates. Mr. Donald Johnson's personal participation and supervision of his crew completed the job in a commendable manner. The entire job went smoothly from the initial survey and suggestion of Jim Dall, through the present startup chemical treatment work by Keith, and the overall supervision and coordination by "Big" Mike. We look forward to the long life and quality of your product.
Yours truly, - C. Winn
February 5, 2005
Dear Mr. Dall,
I would like to thank you and your company for a professional cleanup of my in-ground swimming pool at my residence. The job that was achieved was accomplished in a professional and effecient manner. This is largely due to the efforts of your employee, Big Mike. This gentleman has proven himself to be experienced and knowledgeable. His work has spoken for itself. From one doctor to another, thank you for your wonderful work.
Sincerely, - J. A. Mines, M.D., F.A.C.S. |
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